When the SC Education Lottery wanted to learn who plays our games, we turned to MarketSearch. They took our request, their friendly staff handled everything, and they presented us with incredibly insightful findings that helped us better understand our players and their buying habits. That was 13 years ago. And today, 10 studies later, MarketSearch is still our trusted research partner.
For over 25 years MarketSearch has done all of our telephone surveys, all of our focus groups and all of our intercept interviews. I’ve never looked elsewhere because I’ve always been pleased with the professionalism, promptness and pride that shows in their work.
Their research, both qualitative and quantitative, has helped us develop, measure and evaluate a series of high-profile ad campaigns, several of which have been syndicated nationally in the field of traffic safety. Having that research element, and having it done right from data collection through analysis and report, has been a real factor in the success of many of our campaigns, locally as well as nationally.
They make consumer research accessible and affordable, with options available to suit a client’s needs and budget. We’ve done very big projects with MarketSearch, and very small ones, but no matter what the scope or cost, we always get solid information and great service. If you need consumer research, and you probably do, I strongly recommend MarketSearch.
MarketSearch has provided exemplary results over the past eight years to fill our needs in both qualitative and quantitative research. Their ability to quickly understand our objective, then custom design a cost effective study, keep projects on time and within budget. Frank Brown, Graceanne Cole and their support team at MarketSearch are true professionals and always a pleasure to work with.
MarketSearch has performed The Energy Authority’s customer satisfaction survey for over 10 years. We appreciate MarketSearch’s professionalism, excellent customer service, and the insights they provide for us into our client base. Customer satisfaction is of primary importance to The Energy Authority and we’re grateful to have a partner we trust to get us the data we need.